Infinite Campus Parent/Guardian and Student PortalSection 1: User Expectations
Internet and secure web access have altered the ways that confidential
information may be accessed, communicated and transferred by members of
society. These changes are influencing instruction and student leaning.
The School Board supports access by parents/guardians, students,
teachers and administrators to information resources that will improve
participation in a child’s education and improve communication among
students, parents/guardians, teachers and administrators.
Hollow Hills School District manages student information electronically
and will make the student education records available for viewing only
to authorized parents/guardians with a secure Internet connection. All
parents/guardians who choose to access the Parent/Student Portal must
comply with the Internet use regulations and all technology
regulations/procedures, as well as all other District policies that may
Electronic Access to Student Information
Hollow Hills uses a secure Internet site to enable electronic access to
student information; enhancing communication between parents/guardians,
students, teachers and administratorsA. Rights and Responsibilities
access is a service offered to all current and active parents/guardians
and students of Half Hollow Hills. Access to student information from
the Internet is a privilege not a right. Only after a family has
enrolled their child(ren) in Half Hollow Hills will a parent/guardian
and/or student be authorized to activate a web account. Once a student
withdraws or graduates from HALF HOLLOW HILLS their access will be
inactivated. Parents/guardians, students and staff must understand and
practice proper and ethical use.B. Information Accuracy Responsibilities
accuracy is the joint responsibility of schools, parents/guardians, and
students. The District will make every attempt to ensure information is
accurate and complete. If a parent/guardian or student discovers any
inaccurate information, he/she will immediately notify the District via
email [how will they do this --- what should be included in the email –
a statement of the inaccurate information, and a phone number,
date/time at which they can be reached??] and provide proof of the
inaccurate information.C. Accessible Information
Hollow Hills reserves the right to add, modify or delete functions
viewed via the Internet site at any time without notice, including but
not limited to the functions listed below.
2. Class schedule
3. Report Cards and Interim Reports
4. Student demographics
5. Emergency contact information
7. Assessment data
the Student Portal is opened, students in grades six to twelve will be
able to view their own information. A student will only have access to
his/her own student information.D. Electronic Web Access Agreement
parent/guardian will receive via mail, an access code that will enable
them to log on to the Infinite Campus Parent Portal and create a userid
(login name) and password.
E. Use of the system
Parents/guardians and students are required to adhere to the following guidelines:
F. Security Features
- Parents/guardians and students will act in a responsible, ethical, and legal manner.
- Parents/guardians and students will not attempt to harm or destroy the school or the district’s data or networks.
- Parents/guardians and students will not attempt to access information or any account assigned to another user.
and students will not use this Internet site for any illegal activity,
including violation of Federal and State Data Privacy laws. Anyone
found to be in violation of these laws would be subject to civil and/or
- Parents/guardians and students who
identify a security problem within the Portal must notify the District
immediately, [how should they do this] without demonstrating the
problem to anyone else.
- Parents/guardians an students will not share their password with anyone, including their own child(ren).
- Parents/guardians and students will not set their computer to automatically login to the Parent Portal site.
- Parents/guardians and students identified as a security risk will be denied access to the site.
Section II: System Requirements and SupportA. System Requirements
- Access is made available with a secure Internet site.
Account holders are responsible for not sharing their passwords and to
properly protect or destroy any printed/electronic documentation
generated from this site.
- Three unsuccessful login attempts
will disable the user’s account. Until the school has verified the
assigned user to the locked account, the account will remain locked. In
order to use the account again the user will need to contact their
- The users will be automatically logged off if they leave their web browser open and inactive for a period of time.
- The student’s account will be inactivated when the student withdraws or graduates from Half Hollow Hills Schools.
Parent/guardian account will be inactivated when all their child(ren)
have either withdrawn or graduated from Half Hollow Hills Schools, or a
court action denies the parent/guardian access to the student’s
The most current computer/system requirements can be obtained by clicking here
. B. Support
who encounter a problem using the system, should consult the Frequently
Asked Question (FAQ) web page at
assistance is still needed, an email should be sent to
email@example.com. Included in the email should be name, phone
number at which you can be reached, and the best day/time to be
reached. When called, you will be asked to provide the your userid
created during your initial logon, and answer questions posed to verify
C. Limitation of School District Liability
Half Hollow Hills Schools will use reasonable measures to protect
student information from unauthorized viewing. The District will not be
responsible for financial obligations arising through unauthorized use
of the District’s system or the Internet. The District does not promise
any particular level or method of access to the Internet site for
viewing student information. The District will not be responsible for
actions taken by the parent/guardian or student that would cause
compromise of their student information. The District reserves the
right to limit or terminate the Internet site for viewing student
information without notice. All parents/guardians who use the District
network by requesting an Internet site for viewing student information
consent to electronic monitoring and understand that this is a private
network used as an educational tool by Half Hollow Hills School
employees and students. Account activity is electronically recorded.Section III: Parent Portal Access and Use
A. Initial Account Request and Setup
B. Account Unlock Procedures
- For parents/guardians new to the District
After their child(ren) are entered in to the Student Information
System, the parent/guardian will receive via US postal mail their
b) This key will be used by the parent/guardian to create their secure account.
- For parents/guardians who do not currently have an Internet access account but have a child already enrolled.
a) The parent/guardian should send an email to firstname.lastname@example.org requesting an account.
b) The parent/guardian will receive via US postal mail their activation key.
c) This key will be used by the parent/guardian to create their secure account.
Three unsuccessful login attempts will disable an account.
may request that their account be unlocked by sending an email to
email@example.com. Included in the email should be their name,
phone number at which they can be reached, and the best day/time to be
reached. When called, they must provide the “Personal Login ID” that
they created during their initial logon, and answer questions posed to
verify my identity. At the discretion of the District, the account may
be unlocked, but it is understood that it may take 3 - 5 school days to
unlock the account.
FAQ's (Frequently Asked Questions)
Directions for Logging on to the Parent Portal